General Terms and Conditions
All quotations are exclusive of VAT, will remain open for 60 days and be fixed for 6 months. They are based on payment within the timescale shown on the invoice.
Works exceeding £1000.00 may be subject to stage payments.
Only works detailed on the quotation/estimate have been included in the costs. Any additional works requested during our attendance shall be subject to additional charges.
Unless otherwise agreed, works quoted in one calendar year but ordered in the next may be subject to price increases caused by uplifts in materials and/or labour costs.
Any invoices not paid within date specified will be subject to interest charges.
All costs are based on normal working hours Monday to Friday inclusive.
Our quotations/estimates are based on the understanding that continuity of works and unhindered access will be granted for all relevant work areas. Any delays due to lack of continuity or access may be subject to additional charges.
All written and verbal quotations/estimates must be accepted in writing by the customer (e.g. e-mail, works order, letter of intent, fax etc). Receipt of such an order will be taken as confirmation that our quotation/estimate, terms and conditions have been fully understood and accepted.
Following acceptance in writing of our quotation/estimate and terms and conditions, any works cancelled by the customer may incur costs due to charges for re-stocking of materials.
Where a Quotation is based upon information supplied by the customer, the customer is responsible for its accuracy and any increased costs of supply resulting in any inaccuracy are the customer’s responsibility.
All materials delivered to site by ourselves, whether fixed or otherwise, shall remain the property of Conrad Pope Electrical Services until paid for by the customer.
Unless otherwise stated or discussed, builders works have not been allowed for within the quotation/estimate. This includes such tasks as chase cutting, making good to plaster work, openings for extract fans, ducting for extract fans, digging of trenches and the making good of decorations.
Works involving disruption to the building fabric (e.g. chases, wall penetrations, etc) may well cause dust to settle. Whilst we always endeavour to carry out a general clean on completion (or at the end of each working day), we have not allowed for “deep” cleaning or to employ a third party cleaner.
Where carpets must be lifted, we cannot guarantee that they can be replaced to the same standard.
Where access is required to floor spaces that are covered by overlaid flooring, this should be lifted by the customer prior to work commencing.
It is assumed that all works within a multi item quotation shall be executed within the same time period. Any works that are taken from the same quotation but required at different times may be subject to travelling charges or uplifts due to increased material costs.
No allowance has been made to remove redundant materials from site. This service can be provided additional discretionary cost dependent upon volume of waste.
Where we install a new distribution board complete with Residual Current Device (RCD) at the customers request, and we have not carried out a full test on the installation, we cannot be held responsible for pre-existing faults which may cause tripping problems.
This quotation/estimate has been based on the understanding that the pre-existing installation is of a suitable and adequate condition to support the new works. If this is unknown, an initial survey or test and inspection should be carried out at additional cost.
Unless otherwise stated or discussed, all wiring accessories quoted for shall be standard white finished. This includes sockets, light switches, cooker switches, spur units and the like.
Some elements of the work may require access to the roof space of the property, which will involve crawling across the ceiling timbers. These timbers should be strong enough to withstand this access, therefore Conrad Pope Electrical Services cannot be held responsible for any cracking, flaking or the like which may result from the works.
Where works require access to roof spaces (e.g. rewires, installation of upstairs lights etc), we have assumed that the space will be cleared of possessions to allow full access.
Any advice or recommendation given by ourselves or our employees to the Customer or its employees or agents as to the application, suitability or fitness for purpose of the services provided which is not confirmed in writing by ourselves is followed or acted upon entirely at the Customer’s own risk, and accordingly Conrad Pope Electrical Services shall not be liable for any such advice or recommendations which is not so confirmed.
Terms and Conditions for Electrical Test and Inspection
1/ Invasive inspection means that covers, plates etc are removed to look at internal parts and connections to electrical equipment.
2/ Non-invasive inspection means that the installation(or parts of it) are only checked visually, without actually removing covers, plates etc.
General Terms and Conditions
To carry out a NIC EIC periodic electrical inspection and testing of the electrical services to your building, in accordance with BS7671:2008 incorporating Amendment 3- 2015.
Submit NIC Periodic Inspection report with addendum result sheets complete with findings / recommendations for associated remedial works, if any.
In formulating our quotation the following qualifications are taken into consideration.
1) All Inspection and Testing to be carried out during normal working hours and works to be continuous.
2) Access to all areas / rooms available to mitigate ad hoc testing of areas.
3) Testing to be carried out to a number of outlets dependent upon which level of service is required (see Gold, Silver and Bronze below), with the option to increase this percentage at additional cost if a large number of faults are found.
Gold, Silver and Bronze Service
We offer three tiers of service for Test and Inspections, Gold, Silver and Bronze.
This is a non- invasive survey which involves a visual inspection followed by the issue of a four page document known as a Domestic Visual Condition Report. This will give a general overview of the condition of the installation but will not include any instrumental testing.
This requires invasive inspection plus instrumental testing to all circuits, and is obviously more involved and time consuming than the Bronze service. As a general rule of thumb, a Silver test and inspection to a standard semi- detached property takes around three hours, and involves interrupting the supply to all circuits throughout the process. Because of this the customer should be advised that the use of Broadband services, television or any other appliance is not practical until the work is completed. A minimum of 10% of all points are inspected, with an option to inspect more (at extra cost to the customer) if any dangerous problems are highlighted. On completion a nine page document called a Domestic Electrical Installation Condition Report (DEICR) is issued, detailing a list of defects (if any exist) and all instrumental test results.
This is as the Silver option and requires testing to all circuits but inspection to a minimum of 50% of points, which again could be increased as an optional chargeable extra should this become necessary. As with the Silver option it will entail the interruption of the supply during the process, which will impact on the use of appliances and so on. On completion a DEICR will be issued.
1/ Whilst testing we endeavour to internally inspect electrical points (e.g. consumer units, lights, sockets, light switches etc) but we do not breach the building fabric. For example, we do not lift floorboards or make holes in plaster or plasterboards.
2/ Most roof spaces are lagged with glass fibre insulation, which tend to cover wiring, joint boxes etc. Because of this it is impractical to inspect the installation in this area.
3/ No inspection or testing of equipment if more than 3 metres above floor level.
4/ We do not carry insulation resistance testing between live conductors as this can potentially harm delicate electronic equipment.
5/ Inspection and testing will only be made at readily accessible socket outlets, as we do not move heavy furniture.
6/ No removal of decorative or bath panels or other access panels that would cause damage to the decoration.
7/ The inspection process requires that we look at any flush down lighters to check for correct installation. This requires pulling the unit(s) down to inspect the insides which can loosen the surrounding decorations.
8/ We do not spend more than 15 minutes looking for main protective water bond or 10 minutes on each other main protective bond.
9/ We do not carry out functional testing of equipment other than for safety reasons or check that it has been properly installed. For example, we would not report on a blown lamp (bulb).
10/ It is the clients responsibility to switch off and computers which may be plugged in before the supply is turned off to commence testing.
11/ With regards to heating systems, we test only as far as the isolating switch but do not test the field (control) wiring.
12/ We do not include the testing of fire alarms, emergency lighting, intruder alarms, data cabling or television aerials.
13/ No inspection or testing will be carried out if children are left alone in the property.
14/ We do not carry out repairs or remedial works during the test and inspection. The exception to this rule is that we are obliged to make safe any defects which immediately are life threatening, which may incur additional costs.